Support
A little help for game night.
PipCount is designed to stay out of the way. If something feels off, start here—or email us and we’ll help you get back to the table.
Still stuck?
Tell us what happened.
Include your iPhone model, iOS version, and what you expected to happen. Please don't include private game details you don't want to share.
Common questions
Quick answers.
How do I start a game?
Open PipCount, choose a game type, add your players, and tap Start Game. Your active game stays ready to resume from the home screen.
How does the free allowance work?
The first 25 game starts are free. After that, a one-time PipCount Pro purchase unlocks unlimited new games and rematches. Existing active games remain available, and there is no subscription.
Can I restore my purchase?
Yes. Open the PipCount Pro screen and choose Restore Purchases. Apple verifies your purchase through StoreKit; PipCount never handles payment details.
Where is my game data stored?
Game data is stored locally on your device. PipCount does not use accounts, cloud sync, advertising, analytics, or developer-operated servers.
Support page updated July 12, 2026.